| ABOUT
BLAGDON PUMP |
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| COMPANY POLICY |
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Blagdon Pump is committed to...
- Providing our customers with an exceptional product and service.
- Protecting the environment.
- Improving the health & safety performance of Blagdon Pump and IDEX Pump Technologies (Ireland) Limited
- Blagdon Pump and IDEX Pump Technologies (Ireland) Limited has a commitment to comply with requirements of I.S EN ISO 9001:2008, and to comply with the letter and the spirit of current OH&S legislation regulations and other requirements.
Blagdon Pump Company Policy >>
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CUSTOMER SATISFACTION POLICY |
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Blagdon Pump will...
- Respond to enquiries within 24 hours (working day)
- Respond to any customer concerns within 24 hours (working day)
- Notify customers within 24 hours (working day) if an order has been delayed
- Update technical literature revisions to our website on the same day of revision
- Respond to servicing returns within 48 hours (working day) of receipt
- Offer a 5 year warranty
- Measure our customer satisfaction rating by carrying out a biannual satisfaction survey
Blagdon Pump Customer Satisfaction Policy >>
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COMPANY HISTORY |
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HISTORY |
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| History |
| Blagdon Pump was founded in the early
1950s by owners, George Blagdon and George Flynn. The company started out
as a small engineering workshop supplying goods to the local coal fields.
The first company premises were located in the historic city of Durham in
the North East of England. |
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| Original Products |
| From its knowledge of the mining industry,
Blagdon identified the need for a simple pump to remove water from the coal
face - the FP1 was conceived. In 1979 Blagdon produced its first AOD (Air
Operated Diaphragm) Pump. Early versions were Aluminum and Cast Iron for
use in the mines. These pumps were fairly primitive compared to today's
models. |
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| Change of Ownership |
| In 1981 the company was sold to Terry
Harrison who owned a pump hire business. Terry invested heavily in the business
and due to expansion the company moved to a 30 000 sq metre facility in
Washington, also in the North East of England. In 1997 Terry Harrison retired
and the company was acquired by the IDEX corporation. |
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| The Future |
| IDEX Corporation is a company based in
Chicago, USA and to which Blagdon ultimately reports. Since the aquisition
by IDEX in 1997 the relationship has grown and continues to do so to give
all concerned a bright future. |
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