 FREQUENTLY ASKED QUESTIONS
IDENTIFYING ATEX APPROVED PUMPS...
Since the introduction of the Atex directive or Atex 100a as it is also known, in July 2003, there is still confusion between the Blagdon code for a ‘standard’ pump and the code for an Atex Approved version, and some of the questions we get asked are:
‘I have a pump but don’t know if it is Atex Approved’
‘What do we need to do to order an Atex pump’?
‘How can we tell if a pump is Atex Approved?’
The answer is very simple; a standard pump will begin with a ‘B’ ie B2504AABBTTS where as an Atex version will begin with a ‘X’ ie X2504AABBTTS, therefore it is easy to calculate if a pump is Atex Approved or not just by looking at the first letter of the code. A visual inspection will further reveal the grounding leads, alternative nameplate and silencer necessary for the conversion to Atex.
This code is common across the whole of the Blagdon range, and carries through to the Conductive Polypropylene and Conductive PTFE pumps, which will also begin with an ‘X’ ie X2504GTBBTTP or X250044BBTTT respectively.
We have a section on our website www.blagdonpump.com dedicated to the Atex Directive with a list of Atex Approved pumps, sample certificates together with explanations which may be useful.
Jan Anderson - +44 (0) 191 418 8702 – janderson@idexcorp.com
Darren Forster - +44 (0) 191 418 8703 – dforster@idexcorp.com
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 DISTRIBUTOR AWARDS
 DISTRIBUTOR OF QUARTER 2, 2009
SAMTECH ENGINEERING SERVICES, INDIA
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From left to right
Samraj Peter (Regional Sales Manager, IDEX)
T K Asan and Ravishankar P (Samtech Engineering Services)
Taken during a visit to the Blagdon facility in the UK.
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Congratulations go to Samtech Engineering Services for winning Distributor of Quarter 2, 2009. This is not the first time Samtech have won this award, I’m sure many of you have seen them featured many times, in fact they have won this award no less than 4 times previously:
- 2005 – Quarter 3
- 2007 – Quarter 4
- 2008 – Quarters 2 and 4
They are to date the most successful Distributor in terms of awards won. Ravishankar P said on hearing that they had won the award again “wow….again. Thanks for choosing us, now we are eyeing the spot of Distributor of the Year, 2009. We will try our best to take the title from last years winners, PT Aneka in Indonesia. Our thanks go to each and everyone at Blagdon for their support in answering our queries. Special thanks to Jan and Darren who provide us with the necessary sales support whenever we ask, also a special thank you to Samraj Peter (pictured above) who always understands our needs and always extends his support”.
Samtech was started in 2002 by Mr Ravishankar P and Mr T K Asan as a sub-trading company selling Blagdon pumps in the Southern Indian Territory. Their markets lie in the pharmaceutical, paint, ceramic and automobile industries.
For more information on Samtech Engineering Services visit their website at www.samtechengg.com
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 WHATS HAPPENING IN ASIA
Over the years, we have seen an up trend on projects that require an AODD pump, as many End Users now understand the advantage of using an AODD pump compared to other pump technologies available on the market.
With many projects having a short period to their closing date, and many projects closing on the same date; I was recently working on a couple of such projects with our Distributor and we had to make use of all the help that we could get to submit the quote before the closing date. That is where our Blagdon Pump Selector came to our aid; with ease it helped us through the pump selection seamlessly, marked out the duty point on the performance curve and saved us at least a couple of hours compared to doing them manually.
I’m just waiting for a tool that can help me read through a 250 page tender document and summarise it for me!
Check out the Pump Selector for yourselves at: www.blagdonpump.com
Happy Selling
Suhas Noohu – Regional Sales Manager – ASEAN Tel: +65 9010 6639 – Email: snoohu@idexcorp.com
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WHATS HAPPENING IN EUROPE
Thank you to all who stopped by the IDEX booth at the Achema; it was great spending time together with you as we discussed many things.
This last quarter has been exciting as we continue to work target accounts hand in hand with our distributors to grow their market share. To be successful in the marketplace we need the Business Units & Distributors to be involved with our strategies and efforts.
In the coming months we will be building on the efforts in the market place as we begin planning for 2010 with the distribution network throughout Europe.
The support that is demonstrated consistently from Blagdon is top shelf. Congratulations go to the team at Blagdon for their efforts and support throughout out the last quarter.
Keep up the good work and thanks for all you do!
Nick Dorsch – VP Commercial Operations; Europe, Africa and Latin America
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 MARKETING
PRODUCT & SALES TRAINING – PROVISIONALLY 9th & 10th SEPTEBER
"Classroom" Setup
Hands on pump building
September 9th and 10th are the provisional dates set for our next Distributor training session.
Places are limited and as you can see from the quote below, the training has been very popular. The training places are given on a strictly first come basis, so I would recommend you reserve a place as soon as possible to avoid any disappointment as this will be the last session for 2009.
Blagdon will cover the cost of transport to and from the airport/train station etc and the cost of food during your stay. Blagdon will cover all costs except travel and accommodation although this is organised by Blagdon.
Areas covered during the 2 day training period are:
- Pump Operation / Technical Overview
- Features and Benefits
- Pump Building
- Blagdon vs Competition
- Marketing
- Application Stories
- Website
- Sales Techniques and Tools
- Pump Selection Programme
- Kit Selector Programme
Also there are members of staff on hand for the full duration of the course to answer any service, technical questions specific to your organisation.
Our courses are second to none, but don’t just believe me, this is what one of our attendees had to say…
Julian Driver, Director at Pump & Package, UK said:
"The 2 day training course is a must for all Blagdon Distributors. After representing Blagdon for over 15 years you are never too old to learn! With recent design improvements of the airside also testing carried out by Sunderland University on volume and air consumption comparisons against other pumps, I found these very useful tools to sell Blagdon pumps against the competition. I came away enthused in selling the Blagdon product in these difficult times, knowing I am selling an excellent quality pump and having the full back up of the Blagdon staff".
If you are interested in joining one of our courses please contact Joanne Shutt on jshutt@idexcorp.com or +44 (0) 191 418 8711 for available dates.
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 HUMAN RESOURCES
BLAGDON STAFF HELPS TO ACHIEVE NEW STANDARD...
Blagdon Pump successfully completed the transition from BS EN ISO 9001:2000 to BS EN ISO 9001:2008 in May.
Current users of ISO 9001:2000 have up to two years to upgrade to ISO 9001:2008, so Blagdon are well ahead of its competition.
Whilst there are no great changes between the standard, the transition to the new standard had to be verified by an external body, in Blagdon’s case BSI (British Standards Institute).
The ISO 9000 series of standards has been adopted by 951,000 organisations in 175 countries worldwide. ISO 9001 sets the standard not only for quality management systems, but management systems in general.
ISO 9001:2008 is a great tool to help organisations to succeed through improved customer satisfaction, staff motivation and continual improvement; all of which Blagdon takes very seriously.
Blagdon also hold the Environmental Standard BS EN ISO 14001:2007.
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 YOUR COMMENTS
Your comments are very important to us.
We want to use the Newsletter as an
information source to you our Customers.
So if we can cover any issue which would be
helpful please let us know.
Please email jshutt@idexcorp.com or speak
to Jan or Darren on 0044 (0) 191 417 7475.
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WEBSITE
CONTACTS
INTRODUCTION
NOTES FROM THE GM
ENGINEERING
PUMP CLINIC
